Member Spotlight
Welcome to the Chamber's Member Spotlight series, where we take a moment to feature one of our business members. For July and August, we’re highlighting Regalo, Inc.
We spoke with co-founder Joe Lubisco, Jr. to learn more about the journey he and his wife, Patti, have taken and the mission that continues to guide their work in the Decatur-Morgan County area.
What year was your business founded, and how did it get started?
“Regalo was founded in 2011 under the name Entrusted Tees. My wife and I started the business to support Lexi House, a local organization that helped over 400 women get their lives back on track. We launched Entrusted Tees, and the name comes from the bible in Matthew 25: ‘Entrusted by Him to meet the needs of others.’ Although Lexi House closed before we officially opened our doors, we decided to donate to other local foundations instead.”
Describe your business, including its history, products, or services.
“We started out by offering custom t-shirts under the name Entrusted Tees Inc. In 2014, we expanded into embroidery and promotional products, and by 2017, we added corporate gifts after recognizing a growing need for meaningful client and employee appreciation items.”
“As our business grew, we expanded our services to include several design and printing capabilities and custom apparel like t-shirts and uniforms, embroidery, yard signs, banners, decals and a wide variety of promotional and corporate gift items. With that growth came a desire to better reflect who we’ve become, which led us to rebrand as Regalo, the Italian word for ‘gift’. It felt like the perfect fit since I’m Italian.. We believe in providing gifts that are something the recipient will actually use and enjoy.”
“What has remained constant is our commitment to giving back. A portion of our net proceeds is donated to local charities, allowing us to continue the mission we started with which is to meet the needs of others in our community.”
What makes your business stand out?
“I think our Google reviews say it best. We're all about people and building strong relationships. Quality and service mean everything to us. We treat every customer like family. Plus, with the wide range of products we offer, we can pretty much do anything.”
What are your goals or plans for the future of your business?
“Regalo is not just a local company. Since rebranding to Regalo, the business has tripled in size. We currently serve clients across the United States and also ship to Canada. In response to this continued growth, we’re preparing to expand to a second location.”
What advice would you give to someone seeking the products or services your business provides?
“Regalo is all about making an impression. It’s our job to deliver the best product, on time, with service you can count on. If you’ve never experienced that with another company, give Regalo a call—because once you’re a Regalo customer, you won’t want to go anywhere else. Call us today and let us help you make an impression.”
What are you most proud of when it comes to your business?
“My team. We often take for granted the people who work with us, but they’re the ones who make it all happen. I’ve always believed that when you have a great team and everyone works together, there’s no limit to what you can accomplish. We’re like family here, and it shows in how we treat each other and our customers.”
What’s the best business advice you’ve ever received?
“My father always told me, ‘Have integrity. Keep your word.’ That simple principle has guided me in both business and life. Just do what you say you’re going to do.”
Member Spotlight is an opportunity to shine a light on Chamber member businesses and connect our community with the dynamic entrepreneurs and leaders helping Decatur-Morgan County thrive.
